Customer Stories

We pour our hearts into each and every case as if it were our own so families all around the Twin Cities can sleep at night knowing their loved ones are safe. Here are some of our customers’ unsolicited stories.

Help families like yours know which companies they can trust!

Click here to submit a review for Twin Cities Care.

BBB (Better Business Bureau) Review

Rated 5 out of 5
February 28, 2016

Recently my brother incurred a sudden and permanent disability. Service providers determined he could no longer live at his residence. I am his closest relative and live in another state. I am ever so grateful for the professional and effective service provided to us by Twin Cities Care.
Jonathan and his crew listened attentively to what living situation might work best for my brother and included him every step of the way in decision making. They found a very flexible housing arrangement that fit his immediate needs and that can provide transition to a higher level of care if needed.
Twin Cities Care staff are highly knowledgeable regarding resources and at communicating with all parties involved, including the medical staff and family members. I feel that trust was earned and my brother and I would refer any disabled adult with housing needs to Twin Cities Care. I cannot thank them enough.
(via BBB reviews)

Christine Y.


Rated 5 out of 5
September 10, 2015

Thanks so much for all of your help. I spoke to both of my sisters, sent them pictures and told them all about you and the wonderful people at [facility name redacted]. They are excited and totally on board. My sister in FL (the one having the hardest time with this) is incredibly happy and said she feels such a sense of peace about this that she just did not expect to feel.
We are all very happy and appreciated of your help in all of this. Your service was invaluable to me and my family and I am so glad I found you when I did. It was meant to be!

Anna B.

Google Review

Rated 5 out of 5
August 28, 2015

I usually don’t give reviews, but Twin Cities Care really helped me a lot. My brother needed to find an affordale assisted living arrangement that met his care needs. Twin Cities Care helped us find a place that did.
Laura was helpful, kind, took time to understand our situation and provided the assistance we needed to get to where we needed to be. She also provided references to people that could help us with other financial, disability, and legal issues that we needed to take care of. I highly recommend their service.
(via Google reviews)

Bob J.