Customer Stories

I wanted to write to let you know how much we appreciate your organization! We had a tough summer, and needed to find assisted living placement for a family member. Jan assisted us, and was incredible! She went well above our expectations by not only providing valuable information on specific facilities to look at, but information on how the process works, and what financial resources were available to us as well.

With Jan’s help, we had, as a family, selected a lovely room at [facility name redacted] in Cannon Falls. We certainly give Jan credit for our decision on placement.

Thank you for the wonderful services you provide!

My uncle, family and I are so grateful to Laura at Twin Cities Care. She was an excellent resource for us when we were exploring assisted living options for our uncle. She knows the different facilities in the area very well and advised us on those that would be the best fit, set up appointments for visits to them and even accompanied us on those visits.

Laura was extremely responsive and knowledgeable. It was invaluable to have her guide us through this process which can be quite complicated. Many thanks to Laura and Twin Cities Care!

(via BBB reviews)

I cannot explain how incredibly grateful I am for Jonathan and his crew. My brother was suddenly stricken with a disability that has become permanent. He could no longer live at his residence of 26 years. I live in another state and had not lived in the Twin Cities for 28 years. I knew finding the right resources for my brother would have been difficult at best if I attempted to find the right housing on my own.

Twin Cities Care became involved and found wonderful transitional care suited to his needs that seamlessly can address a higher level of care if he ever needs it. I am especially moved by the respectful communication Jonathan conducted with my brother. His wants were taken into consideration and he was empowered to assist in decision making.

I highly recommend Twin Cities Care for their knowledge of resources, insight with meeting needs, respectful and empowering communication, and willingness to share additional resources to meet the needs of seniors and those with disabilities.

(via Google reviews)

Laura Kruse Mazzocco is awesome!! I wish I had enough time to tell you all Laura has done but suffice it to say, she did a fantastic job and went above and way beyond to answer our questions and get us the services we need. She should get employee of the century. Thanks for making the process a bit easier on us!

I just wanted to thank you so much for leading us to [facility name redacted]. You were a God send at a time when we were floundering on what to do for my Dad [patient name redacted]. The setting was so beautiful and the staff were wonderful with a very tough situation.

The way you handled our family with dignity and caring, during a very busy time for you, will always be appreciated. Keep up the good work, because there are many people that will benefit from your services.

I thoroughly enjoy working with Jonathan. In the short time I have known him I’ve had 4 move-ins! He not only brings qualified prospects, he is very engaged with the families and wants to make sure the fit is best for them and their loved ones.

Moving into senior housing is a stressful event and Jonathan alleviates some of that stress for families. I would trust him with my own parents… and I am really picky!

Recently my brother incurred a sudden and permanent disability. Service providers determined he could no longer live at his residence. I am his closest relative and live in another state. I am ever so grateful for the professional and effective service provided to us by Twin Cities Care.

Jonathan and his crew listened attentively to what living situation might work best for my brother and included him every step of the way in decision making. They found a very flexible housing arrangement that fit his immediate needs and that can provide transition to a higher level of care if needed.

Twin Cities Care staff are highly knowledgeable regarding resources and at communicating with all parties involved, including the medical staff and family members. I feel that trust was earned and my brother and I would refer any disabled adult with housing needs to Twin Cities Care. I cannot thank them enough.

(via BBB reviews)

Thanks so much for all of your help. I spoke to both of my sisters, sent them pictures and told them all about you and the wonderful people at [facility name redacted]. They are excited and totally on board. My sister in FL (the one having the hardest time with this) is incredibly happy and said she feels such a sense of peace about this that she just did not expect to feel.

We are all very happy and appreciated of your help in all of this. Your service was invaluable to me and my family and I am so glad I found you when I did. It was meant to be!

I usually don’t give reviews, but Twin Cities Care really helped me a lot. My brother needed to find an affordale assisted living arrangement that met his care needs. Twin Cities Care helped us find a place that did.

Laura was helpful, kind, took time to understand our situation and provided the assistance we needed to get to where we needed to be. She also provided references to people that could help us with other financial, disability, and legal issues that we needed to take care of. I highly recommend their service.

(via Google reviews)