Our process

To begin, please choose a care manager specializing in your area. If you are not sure, you can call our main line at 612-268-3500 or contact us through this website.

Initial Consultation

The first step is a one-on-one consultation, which can be over the phone or in person. Either way, we will begin with a thorough intake covering everything from your care needs to your financial situation, your personal preferences and your long-term goals.

Once we gather the necessary background information, we can make specific recommendations. Your loved ones deserve a safe and caring environment to accommodate their progressing care needs and we will give you clarity on how to get there on time and on budget.

Compare options

Your care manager will provide detailed information about care options and costs to help you come up with a sustainable and affordable long-term solution. What does your loved one need? Which places will keep him or her after the money runs out?

There are literally hundreds of senior communities in the Twin Cities area (including hard-to-find smaller buildings such as specialized assisted livings and residential care homes) and we will help you zero in on the best options to go see in person.

Visit senior communities

We will set up appointments to tour the communities of your choice based on current availability. If you are unable to drive, we will be happy to pick you up and personally drive you there! You will get to meet the staff, see available apartments, observe current residents, and sample the meals.

Your care manager will accompany you on these tours so they can advocate for your best interests and help you recognize what’s important (quality of care, staffing ratios) and what’s not (beautiful lobby, superfluous amenities). You will leave with a clear picture of the daily life at that community, along with a detailed breakdown of costs and services available.

The decision is yours

Our number one goal is to ensure that you make an informed decision. The entire process can take anywhere from several days if you are in a crisis situation, to weeks or months if your time line is longer. Your care manager will be with you every step of the way no matter how long it takes, advocating on your behalf so you stay on time and on budget and most importantly find a safe and caring environment for your loved one.