Customer Stories

We pour our hearts into each and every case as if it were our own so families all around the Twin Cities can sleep at night knowing their loved ones are safe. Here are some of our customers’ unsolicited stories.

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5.0 rating
January 15, 2020

Becca from Twin Cities Care was wonderful. We had a very short amount of time to find an assisted living facility for my mom and we would have been lost without Becca’s help. She listened to us, asked thoughtful questions about my mom, and found good options for her. I highly recommend this service. At a time of high stress for us, Becca at Twin Cities Care was a kind and calming guide helping us to find an excellent new home for my mom.

Julie Rochat


5.0 rating
January 5, 2020

Jennifer, you’ve been a tremendous help getting me and my Mother through this process! Your patience, ability to ask pertinent questions and understand my answers was so helpful. Thank you so much for all of your work and dedication, even while you were sick and supposedly on vacation!

Kathe Z. & Helen B.

Unbelievably helpful during a difficult time

5.0 rating
January 2, 2020

Research is something that comes naturally to me, but I was utterly overwhelmed when my mom received an Alzheimer’s diagnosis, and didn’t know where to even start. Laura at Twin Cities Care has been endlessly patient and has provided an absolute wealth of information. I very much appreciate this resource.

Jenna Beacom

Google Review

5.0 rating
December 3, 2019

We received a referral to Twin Cities Care from [TCU name redacted]. Our family has worked with Becca to find a placement for our mother. She worked diligently to find the perfect placement and respite care until there was an opening. Becca was extremely knowledgeable, patient, kind, fun and helpful. I would recommend anyone considering a care facility to utilize her services in your search. It will save you countless hours in navigating this process. She was a delight and a lifesaver during a difficult time.
(via Google reviews)

Jill G.

Assisted Living Senior Placement

5.0 rating
November 19, 2019

After coming up empty in finding a suitable placement for our elderly father for Long Term Care, Jennifer was able to find a great placement for him that suited our needs. She was extremely kind and patient. I would definitely recommend!