Lisa is an experienced eldercare advisor specializing in Assisted Living and Memory Care in Minneapolis and the surrounding metro area.
Prior to joining Twin Cities Care, Lisa managed marketing and admissions at a local Assisted Living community providing traditional and enhanced assisted living, as well as memory care services. Previously, Lisa held a variety of executive roles in the healthcare, real estate and education industries.
After many years of working with patients and clients in various capacities, as well as a master’s level education in Counseling Psychology, Lisa has tremendous compassion for helping families transition from independent to assisted living.
Lisa lives in Minnetonka. She enjoys cooking, traveling and spending time with her two girls, Danielle and Sammi.
What clients say about Lisa:
Testimonial (via text)
Hi Lisa. Thanks for your call Monday. Sorry I haven’t gotten back to you. My dad is settled in at [facility name redacted]. Everything went smoothly, just a long process. I’m very happy with the place so far.
Thank you SO very much for your invaluable help. You were extremely helpful, and very responsive — which I so appreciate.
In fact, I told [social worker’s name redacted] how wonderful you’d been and told her that in my opinion, she should only recommend you & Jonathan and never recommend the completely useless group she previously recommended.
I couldn't have done it without Lisa Pohlen from Twin Cities Care
I had the best experience with Lisa Pohlen at Twin Cities Care. She is very knowledgeable, caring and a great listener. There is no cost to you and she will narrow down your options based on your specific needs and wants. My father needed to be moved to Memory Care recently. Lisa was able to help me remain calm and informed, while helping transition my father in a seamless fashion. My father is thriving in his new community and I am so grateful that Lisa was there for me! Thank you!!!
I can not say enough good things about Lisa Pohlen from Twin Cities Care. Lisa showed extreme care, kindness and compassion in helping my elderly dad move from a Rehab nursing home to his new residence at [facility name redacted] into hospice care. She was involved from the conference call, giving advice and her opinions. There were many restrictions due to Covid 19 but she offered to pick him up and transport him to [facility name redacted] so he was not strapped in an ambulance. Lisa suggested that we facetime with me using her phone when they arrived. Lisa even had a practice facetime call with me to avoid any tech problems. My dad a I got to see and speak with each other and for that I will be forever grateful to Lisa. Obviously I highly recommend Lisa and Twin Cities Care if your family is in a situation. Thanks again, Lisa.
(via Google reviews)
I apologize for letting this go for 6 months before I thanked Lisa for all she did for us earlier this year in our time of crisis.
My father had been hospitalized with a minor UTI/fall but could not return to his apartment because he wasn’t strong enough to support himself for basic ADLs. I had to find a place for him and Lisa jumped in and helped me identify some possibilities, and then did much of the legwork to get him into a wonderful solution at [facility name redacted]. Unfortunately, he had a stroke and passed away before the move.
I can’t tell you how much it meant to me at that moment to have help and I wish I had known earlier about Twin Cities Care, which could have meant a big difference long term. Lisa’s ability/willingness to respond so quickly and truly help me find a solution made such a difference. And then when my dad suddenly passed away, she notified [facility name redacted] so they could cancel all their preparation so I didn’t have to.
I just can’t thank you enough.
Lisa listened to my needs to find an assisted living setting for my Mom in a crunch. She efficiently found us multiple sites to tour and accompanied us to help guide and understand our choices. There is no way I could have done this alone with my busy schedule. I just can’t recommend her highly enough. Mom is now relaxed and well supported in a lovely place convenient to me all because we had her insight and help. It was a great experience.
(via Google reviews)
To see more client testimonials, please click here.
Assisted Living, Memory Care, Skilled Nursing (Nursing Homes), Residential Care Homes, Care Suites, Independent Living, Home Care, Rehab, and Hospice.
Minneapolis and West metro including Edina, Bloomington, Minnetonka, Hopkins, St. Louis Park, Golden Valley, Plymouth, Eden Prairie, Chaska, Chanhassen, Excelsior, Wayzata, Shorewood, Deephaven, Shakopee, Eagan, Burnsville, Highland Park, Mendota Heights, Orono, Maple Grove, Crystal, New Hope, Robbinsdale, Brooklyn Park, Brooklyn Center, Columbia Heights, Fridley, St. Anthony, Mound, Blaine, Coon Rapids, Champlin, St. Michael, Rogers, Elk River and Richfield.